Frequently asked questions
The museum is located at Borgo degli Albizi 29, in Florence. The best way to reach the museum is by public transport train or tramway), the nearest stop is at Santa Maria Novella Station.
A typical visit takes about one to one and a half hours.
Adult tickets are 18€ per person. Student, school pupil, and pensioner tickets are 13€, preschool (age 3-6) tickets are 6€. Children under 3 have free admission.
We also offer family tickets (2 adults and 2 children) for 51€.
The museum is suitable for all ages, offering something interesting for both adults and children.
Yes, children will enjoy the museum, with many educational and interactive exhibits.
No, we do not offer discounts for residents of Florence.
A time slot is automatically reserved for you when purchasing your tickets online. Entrance tickets without reservation are always available to purchase at the museum ticket office.
Group visits of 10 or more people must be booked in advance for both online and on-site purchases.
The museum doesn’t have its own parking lot, but you can park in paid parking areas nearby.
Yes, the museum is open every day.
Yes, the museum is adapted for that.
Yes, the museum is pet-friendly.
We offer free guided tours for groups of 10 or more. However, during self-guided tours, our guides are always available on the exhibition floor and ready to answer any questions you might have.
Yes, people with disabilities and their accompanying person have free entry.
Visitors over 14 years old can come independently. Children under 14 must be accompanied by an adult.