{"id":91,"date":"2025-05-27T09:49:48","date_gmt":"2025-05-27T07:49:48","guid":{"rendered":"https:\/\/museumofillusions.it\/?page_id=91"},"modified":"2025-08-25T09:48:45","modified_gmt":"2025-08-25T07:48:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/museumofillusions.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Frequently asked questions<\/h1>\n <\/div>\n
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How to get to the museum?<\/div>\n

The museum is located at Borgo degli Albizi 29, in Florence. The best way to reach the museum is by public transport train or tramway), the nearest stop is at Santa Maria Novella Station.<\/p>\n<\/div>\n <\/div>\n

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How long does it take to visit the museum?<\/div>\n

A typical visit takes about one to one and a half hours.<\/span><\/p>\n<\/div>\n <\/div>\n

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How much does a ticket cost?<\/div>\n

Adult tickets are 18\u20ac per person. Student, school pupil, and pensioner tickets are 13\u20ac, preschool (age 3-6) tickets are 6\u20ac. Children under 3 have free admission.<\/span><\/p>\n

We also offer family tickets (2 adults and 2 children) for 51\u20ac.<\/span><\/p>\n<\/div>\n <\/div>\n

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Who is the museum for?<\/div>\n

The museum is suitable for all ages, offering something interesting for both adults and children.<\/span><\/p>\n<\/div>\n <\/div>\n

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Is the museum suitable for children?<\/div>\n

Yes, children will enjoy the museum, with many educational and interactive exhibits.<\/span><\/p>\n<\/div>\n <\/div>\n

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Are there discounts for residents?<\/div>\n

No, we do not offer discounts for residents of Florence.<\/span><\/p>\n<\/div>\n <\/div>\n

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Do I need to reserve tickets?<\/div>\n

A time slot is automatically reserved for you when purchasing your tickets online. Entrance tickets without reservation are always available to purchase at the museum ticket office.<\/span><\/p>\n

Group visits of 10 or more people must be booked in advance for both online and on-site purchases.<\/span><\/p>\n<\/div>\n <\/div>\n

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Is there parking available?<\/div>\n

The museum doesn\u2019t have its own parking lot, but you can park in paid parking areas nearby.<\/span><\/p>\n<\/div>\n <\/div>\n

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Is the museum open on Mondays?<\/div>\n

Yes, the museum is open every day.<\/span><\/p>\n<\/div>\n <\/div>\n

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Is it possible to enter with a stroller or a wheelchair?<\/div>\n

Yes, the museum is adapted for that.<\/span><\/p>\n<\/div>\n <\/div>\n

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Can I bring my dog?<\/div>\n

Yes, the museum is pet-friendly.<\/span><\/p>\n<\/div>\n <\/div>\n

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Are there guides in the museum?<\/div>\n

We offer free guided tours for groups of 10 or more. However, during self-guided tours, our guides are always available on the exhibition floor and ready to answer any questions you might have.<\/span><\/p>\n<\/div>\n <\/div>\n

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Are there any discounts for people with disabilities?<\/div>\n

Yes, people with disabilities and their accompanying person have free entry.<\/span><\/p>\n<\/div>\n <\/div>\n

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At what age can children visit without adult supervision?<\/div>\n

Visitors over 14 years old can come independently. Children under 14 must be accompanied by an adult.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n